FAQs
Do you ship overseas?
Currently, we only offer shipping services to North America
Do I need to set up an account to place an order?
While it's not mandatory, setting up an account comes with benefits and exclusive perks for your shopping experience.
Is LED safe for the skin around the eyes?
We use LED modules certified with international standard IEC62471, which are safe for use on the skin around the eyes. If you are sensitive to LED light, we recommend wearing the provided protective goggles when using the product.
Can I use it for more than 15 minutes?
For the Rejuvenating Red Beauty Beam, we recommend using it for up to 15 minutes per day on each treatment area.
For the Anti-Breakout Blue Beauty Beam, we recommend using it for up to 5 minutes per session on each treatment area, and up to 15 minutes a day.
Using it for a longer duration than the recommended time may increase the risk of skin irritation or damage, including symptoms such as low-temperature burns, redness, pain, warmth, or swelling.
What are the effects of the Blue Beauty Beam?
The Anti-Breakout Blue Beauty Beam offers combined BLUE & RED Beam care, which aids in addressing acne, providing relief from inflammation, and stimulating collagen production. This, in turn, promotes more effective skin cell regeneration.
What are the effects of the Rejuvenating Red Beauty Beam?
The Rejuvenating Red Beauty Beam penetrates the skin's dermis layer to a depth of 8-10mm, facilitating collagen production, enhancing the skin's barrier, and lightening areas with dark pigmentation and acne scarring.
How long does it take to see results?
Clinical trial results show that when used the recommended time of 5 minutes per treatment area daily for 2 weeks, the Blue Beauty Beam can temporarily improve skin clarity and calmness.
While using the Red Beauty Beam for 15 minutes per treatment area can temporarily improve skin elasticity and lighten hyperpigmentation.
If I don't feel anything on my skin, is it still working?
LED light therapy penetrates the skin without causing physical irritation or discomfort and aids in skin recovery and healing so it’s normal to not feel anything!
Is it cordless?
Yes, it's rechargeable and can be used anywhere.
How long should I charge the device?
Using the provided USB cable, charge for at least 3 hours until the charging indicator light turns green. It will then provide approximately 2 full hours of use.
How are the two modes different?
Mode 1 activates the central 9 concentrated LEDs and the surrounding 28 LEDs, covering a larger area.
Mode 2 activates only the central 9 LEDs upon skin contact, making it suitable for spot care on delicate or specific areas.
Can I use a different charger with fast charging capabilities?
Using charging cables or adapters with different specifications, such as fast charging, may lead to malfunctions and void any potential warranty claims.
We recommend using a charging cable and adapter with an output of 5V/2A or higher.
How should I store the device?
After use, wipe it with a soft cloth or a wet wipe and put on the protective cap for storage. Do not use cleaning agents or abrasives containing silicone, alcohol, gasoline, acetone, or similar substances.
Is it waterproof?
The Stone Wash is entirely waterproof, but please note that the Beauty Beams are not waterproof, so avoid submerging them in water.
Where is it made?
All cellect devices are designed and made in South Korea.
What is the warranty period?
The product is covered by a one-year warranty starting from the date of purchase.
Please note that any repairs necessitated by damage caused by the consumer during the warranty period will incur charges.